Frequently Asked Questions
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What is Team Discounts?Team Discounts features one amazing deal every day from local stores around the city such as spas, restaurants, activities and more! We guarantee the companies a minimum number of purchases, which in turn guarantees the best deal for you as a buyer. |
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Today’s deal looks great – How can I get it?All you have to do is press Buy, fill in your information and submit your order. Once enough people buy, your credit card will be charged right away and you will be able to print your coupon. If the deal is not active yet, make sure to invite your friends to buy it too! |
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Do I have to get my friends to buy the deal in order for it to be active?No. Leave that up to us. Having a huge member base, we will guarantee the minimum number of buyers so you don’t have to worry! However, sharing these discounted deals with family and friends is always a good idea so everyone gets to enjoy them! |
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What happens if the minimum number of buyers hasn’t been reached by midnight?Unfortunately, the deal will be cancelled. Your credit card will not be charged. However, next time, be sure to invite your friends to buy it too! |
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Am I billed as soon as I buy a coupon?No, you will be billed as soon as the minimum number of buyers is met. |
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After purchasing a coupon, how do I use it?Once enough people have bought the deal, you will be emailed with instructions for printing it. The coupon will contain all the information needed to use it, such as location, price and fine print. |
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Does the coupon have to be used the same day it is purchased?No. It is not necessary that you use it the same day. However you should know that most deals have an expiry date. |
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If the complete coupon value is not used in one shot, will I be able to use the rest later?Unless mentioned explicitly, you will not get store credit or cash back for the remainder of the coupon. |
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Will I be able to combine my coupon with other offers or specials?Unless otherwise specified, you will not be able to combine your coupon with other offers or specials. |
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Is Team Discounts safe?Your credit card information is never stored on our servers. They are transferred directly to an electronic bank vault through an encrypted SSL transaction. |
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What if the business for my coupon closes down?If, for any reason, the business for which you bought a coupon closes down, we will make sure that you get your money back. |
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Why doesn’t Team Discounts offer more than one deal per day?It would be hard to have many such great offers daily. Instead of offering multiple mediocre deals every day, we believe it would be better for everyone if we displayed one amazing offer per day instead. You will see by the end of the week that you will definitely find something you are interested in! |
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Where is Team Discounts based?Team Discounts is based out of Montreal, Canada. |
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How can I feature my business on Team Discounts?You can send us an email at business@teamdiscounts.com. |
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How can I keep up with all the deals on Team Discounts?Following our deals is extremely simple. You can either subscribe to our newsletter, follow us on Twitter or Like our Facebook page. By doing so, you will make sure not to miss a single deal! |
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When will Team Discounts be in my city?Team Discounts is in the process of expanding all the time. If you would like us to consider your city, you could always email us at support@teamdiscounts.com. |
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What if I'm still confused?If these frequently asked questions did not address your concerns or answer all your questions, please email us at support@teamdiscounts.com or use the Contact Us section. |